Redemption & Refunds
Your gift card is redeemable for food and/or beverage at any Arnies Restaurant or Coho Café location. Treat your card like cash. It will not be replaced if lost, stolen, destroyed, altered, or used without your permission after being received. Only cards with a balance of less than $5 may be redeemed for cash. Larger balances remaining on a card may be redeemed on subsequent visits. If an order has not arrived at the shipping address within 10 business days of the order date, the purchaser should notify us by calling 425-293-0319.
We usually receive a call or email, which we first offer a replacement gift card as they sometimes get lost in the mail. If that does not work, we refund our customer’s credit card.
All USPS shipments must be to street addresses (no P.O. Boxes) in the United States. All orders are subject to a verification process, and any information that does not verify with your financial institution may cause delay or prevent processing. Arnies & Coho Café are not responsible for orders that are not delivered because incorrect shipping information was provided in the ordering process.
Arnies Restaurants NW, Inc. (Arnies & Coho) values your privacy and is committed to protecting it. This policy provides our customers with information about how we use information we gather on-line.
Types of Information
We Collect Arnies & Coho collect and maintains personally identifiable information about you in order to meet your needs. We collect your first and last name, postal and e-mail address, phone number, and billing information only when you voluntarily submit it. We use this information to process your orders, notify contest winners, send newsletters and get your valuable feedback on our website and products. Arnies & Coho do not share, sell or trade any of your personal information to third parties without your permission.
In addition to obtaining your personal information, Arnies & Coho also gather tracking information such as your IP address, browser type, and most popular web pages visited. We do not collect any personally identifiable information from you in this manner. We use the aggregate information to better serve you by continually improving the content of our website.
Making Changes to Personal Information You Provide
You may review and request changes to any personal information you have provided to us on-line. Simply e-mail our corporate office and we will make the requested changes.